Returns & Refund Policy

At Amisfield Winery, we stand behind the exceptional quality of our organic wines and artisanal products. If you receive a bottle that is damaged or does not meet our rigorous quality standards, please contact us within 14 days of receipt for a replacement or a full refund.

Return Process

• 1.
  Notify Our Cellar Door

  Email our customer service team with your order number and details regarding the issue with your vintage or food item.

• 2.
  Provide Proof of Purchase

  Include a photo of the damaged bottle, cork, or packaging along with your digital receipt to expedite the verification process.

• 3.
  Secure the Shipment

  If a return is requested, carefully repackage the items in their original protective wine shippers to prevent breakage during transit.

• 4.
  Receive Refund or Replacement

  Once we receive the returned goods or verify the claim, we will process your refund to the original payment method or dispatch a replacement bottle immediately.